Rosamund Perry T/A Norfolk Decorative Antiques Ltd

Terms & Conditions relating to UK and EU Internet Sales

Purchasers may return items bought unseen via our website provided they call us within 7 days of receipt of goods  to advise.

Items purchased via our website may then be returned within an agreed period in good condition and properly packaged via our antique carrier at a maximum cost of £140 vat inclusive, regardless of the method of transport used to deliver them. (Please note- carriage costs by antique carrier may be less depending on the UK area ) return carriage costs from EU countries will be advised.

Upon receipt of items returned within the agreed period, a full refund will be made (excluding carriage costs to deliver and return) before the end of a thirty day period from receipt of the goods at our warehouse, provided the goods arrive in good condition.

Where an item has been specially customised for a client at their specific request, and an invoice drawn for that customisation, we cannot accept those goods for return.

Payments may be made by debit card ( free) credit card ( 2% additional cost) BACS payment or cheque.

No  goods will  be dispatched until payments have been cleared by our bank . All goods remain the property of Rosamund Perry Ltd until  we are in receipt of cleared funds to our bank.

Items bought unseen and stored free at the clients request  for an unspecified period prior to delivery,  may be refunded after  delivery,  if 7 days notice is given , however then  a storage fee of £20 plus vat per week for every week of storage of said items will  be invoiced together with a 25% surcharge on the goods, and delivery/collection costs as above will be deducted.

Items restored for third parties and insurance companies can be stored free of charge for 14 days  prior to the payment of the invoice, after that date a fee for storage of £15.00 per week plus vat will be charged until the item is paid for and collected or delivered as agreed